Back

Documentation

How May We Help You?

Practitioner
Instructor

Frequently Asked Questions

Refund Status: Common Questions

Payment Methods on Udemy

Back Title

Це вміст зворотного боку.

Lifetime Access

Back Title

Це вміст зворотного боку.

How to Find Your Missing Course

Back Title

Це вміст зворотного боку.

How to Download Your Certificate of Completion

Back Title

Це вміст зворотного боку.

How to Refund a Course

Back Title

Це вміст зворотного боку.

Downloading Course Resources

Back Title

Це вміст зворотного боку.

Learning With Udemy: Frequently Asked Questions

Back Title

Це вміст зворотного боку.

Troubleshooting Payment Failures

Back Title

Це вміст зворотного боку.

Select the Question that Interests You

Getting Started

Learn how Udemy works and how to start learning.

  • How to Sign up With Udemy and Log in or out (on a Browser)
  • Udemy Platforms and Features
  • System Requirements

Account/Profile

Manage your account settings.

  • Legal Terms & Policies
  • Account & Profile Settings
  • Account Security

Troubleshooting

Experiencing a technical issue? Check here.

  • Course Taking Issues
  • Payment & Purchasing Issues

Learning Experience

Everything about the Udemy learning experience.

  • Certificates of Completion
  • Course Player
  • Course Settings
  • Learning Experience – General
  • Personal Plan Learning Experiences

Purchase/Refunds

Learn about purchasing courses, how to send gifts, and refunds.

  • Purchasing a Course
  • Subscriptions
  • Promotions & Sales
  • Udemy Gifts
  • Refunds

Mobile

On the go? Learn about our mobile app.

  • Android App
  • iOS App
  • Mobile Course Player
  • Mobile – General
  • Mobile Troubleshooting

Trust & Safety

Trust & Safety information and reporting.

  • Trust & Safety – General (Students)

Frequently Asked Questions

TPMF course quality checklist

How to become a Premium Instructor

Back Title

Це вміст зворотного боку.

Promote your course with coupons and referral links

Back Title

Це вміст зворотного боку.

Instructor revenue share

Back Title

Це вміст зворотного боку.

Instructor promotional agreements and TPMF deals

Back Title

Це вміст зворотного боку.

Teaching on TPMF: Frequently asked questions

Back Title

Це вміст зворотного боку.

Select the Question that Interests You

Instructor payments

Understand the revenue share and how to receive payments.

  • TPMF Business Content Subscription Program
  • Instructor Payments – General
  • Taxes

Selling & Promotion

Learn how TPMF works and how to start learning.

  • Pricing & Coupons
  • Promotional Emails & Announcements
  • Legal Terms & Policies

Course building

Build your course curriculum and landing page.

  • Legal Terms & Policies
  • Quality Review Process
  • Your Instructor Account
  • Course Organization
  • Uploading Content
  • Creating Content

Course management

Maintain your course and engage with practitioner.

  • Instructor Mobile Experience
  • Course Settings
  • Practitioner Engagement

Trust & Safety

Policy and copyright questions and guidance.

  • Trust & Safety – General
  • The Review System
  • Copyright
  • Course Material Basics
  • Marketing Tools
  • Instructor Verification
  • Communication Tools
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.