1. What this policy covers
TPM helps users work with project-management tasks using AI-enabled functionality. We process a limited set of data about how the product is used to operate subscriptions, improve pricing offers, and understand whether AI suggestions are useful.
This policy explains which categories of data we collect, why we collect them, how long we retain them, and how you can control your privacy settings.
2. Analytics categories
2.1. Conversion analytics
Default state: enabled. You can opt out in privacy settings.
We track when you see an upgrade offer, whether you click it, and whether it converts into an upgrade. This helps us improve pricing offers and understand whether the subscription model works as intended.
Individual-level retention: 12 months. After that, we retain only aggregate metrics that are not attributed to you.
2.2. Top-up offer dynamics
Default state: enabled. You can opt out in privacy settings.
When you are close to your plan limits, TPM may offer additional capacity: +50%, x2, or x3 of your base allocation. We track which option you selected so we can calibrate offers to real product usage.
If you disable this category, top-up offers may still appear, but we will not record which option you selected.
Individual-level retention: 12 months. After that, we retain only aggregate metrics that are not attributed to you.
2.3. Subscription cancellation reasons
Default state: enabled. You can opt out in privacy settings or skip saving the reason for a specific cancellation.
When a subscription is cancelled, we save the reason selected from a preset list. If you provide a free-text comment, we immediately convert it into a hash, which is an irreversible cryptographic value, and discard the original text. This lets us identify repeated cancellation patterns without reading personal comments.
The fact that a subscription was cancelled is stored regardless of this setting because it is necessary for billing, tax accounting, and resolving possible disputes. You may choose not to save the cancellation reason.
Individual-level retention: 24 months. After that, we retain only aggregate metrics that are not attributed to you.
2.4. AI behavioral analytics
Default state: disabled. This category is enabled only if you actively provide separate consent.
TPM may generate internal AI assessments of whether an AI suggestion is likely to be useful or appropriate for your current task step. These assessments may take into account task-complexity signals and the context of the current step.
If you enable this category, we retain these assessments to improve the timing and relevance of AI suggestions. If this category is disabled, AI suggestions continue to work, but we do not retain the details of these assessments.
Individual-level retention: 90 days. After that, we retain only aggregate metrics that are not attributed to you.
Requires separate consent I consent to the collection of AI behavioral analytics. Log in to manage your consent.
3. Managing analytics settings
You can manage analytics in: Settings → Privacy → Analytics and research consent.
The section contains four independent toggles:
- Conversion analytics — enabled by default, can be disabled.
- Top-up offer dynamics — enabled by default, can be disabled.
- Subscription cancellation reasons — enabled by default, can be disabled.
- AI behavioral analytics — disabled by default, enabled only with your separate consent.
In privacy settings, the following actions are available: Export my data, Delete my data, Disable all.
4. Legal bases
Where GDPR applies, we rely on the following legal bases:
- AI behavioral analytics: your consent.
- Conversion analytics and top-up offer dynamics: legitimate interests in improving the product, pricing, and preventing abuse; you may object through the privacy settings.
- Subscription cancellation record: performance of the contract and related financial obligations.
- Cancellation reason analytics: legitimate interests, while allowing you to opt out of saving the reason.
We do not collect special categories of personal data such as health data, political opinions, religion, biometric data, genetic data, sexual orientation, or ethnic origin.
5. Retention and deletion
| Category | Default state | Legal basis | Individual retention | After retention |
|---|---|---|---|---|
| AI behavioral analytics | OFF | Consent | 90 days | aggregates not attributed to the user |
| Conversion analytics | ON, opt-out | Legitimate interests | 12 months | aggregates not attributed |
| Top-up offer dynamics | ON, opt-out | Legitimate interests | 12 months | aggregates not attributed |
| Subscription cancellation reasons | ON, opt-out | Contract + legitimate interests | 24 months | aggregates not attributed |
| Consent log | N/A | Audit / compliance | 7 years | delete or archive under policy |
If you disable a category, new data collection for that category stops immediately. Previously collected data is deleted within the following periods: 30 days for AI behavioral analytics, 60 days for conversion analytics and top-up offer dynamics, and 180 days for subscription cancellation reasons.
If you request deletion of all your data, we mark the data for deletion immediately and complete deletion within 30 days, except for data we are required to retain by law or to protect legal claims.
6. Transfers outside the EEA
If any processing takes place outside the European Economic Area, TPM applies the required data-transfer safeguards under GDPR.
7. Managing your data and settings
You can manage your analytics settings at any time. You can export your data, request deletion of your data, or disable all user-controlled analytics categories in Settings → Privacy → Analytics and research consent.
For privacy questions, contact us at: [email protected]
8. Users under 18
TPM is not intended for users under 18. If we learn that an account was created by an underage user without the required consent, we will take appropriate steps under applicable law.
9. Policy version
The current version of this policy is shown at the beginning of the document. TPM records the policy version at the time the user changes analytics settings.
10. Account and order data
To create your account, sell you a subscription, package or course and fulfil the order, we process your name, email address, phone number (if you gave one), billing details and order history. The legal basis is performance of the contract and our accounting and tax obligations.
We do not sell your personal data and do not pass it to third parties for their own purposes. Only the providers the service cannot run without receive it: the payment provider (WayForPay) to process payments, and our hosting and email delivery services, to the extent they need it.
Account data is kept while the account is active. Order data is kept for the period required by accounting and tax law.