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Check which type of access you need before changing a plan or buying a course.
On desktop #
- Open My membership to inspect your current membership.
- Use Membership levels for the current plan comparison.
- For a course, inspect that course’s page and your course order.
- For AI, read the level and allowance information shown in the AI experience or the relevant offer.
On mobile #
- Open My membership from the site navigation or this membership page.
- Scroll through the plan details; review course access on the course page and AI access in the relevant AI offer.
- Keep the selected account consistent when moving between these areas.
Three different questions #
- Membership: what can I do with the TPM product under my current plan?
- AI access: which AI level and allowance apply to my use?
- Course access: am I enrolled in this particular course, for how long, and under which conditions?
Do not assume that one purchase automatically includes the other two. Read what the offer actually includes. The current pricing page is the reference for prices; this guide explains where to check access.
Check an order #
In My workspace, open My Purchases → Orders. Find the relevant order and compare the item with the access you expected. If you need assistance with a payment or refund, use the Public offer and contact details on the site. Include the order reference and the specific issue. Do not assume a refund deadline or payment method that is not stated in your offer.
Personal access and shared work #
A membership does not by itself grant access to another person’s project. Project access and access by link are separate routes in My Projects. If a project opens as View only, check your project permission instead of treating that label as a payment error.
Interface reviewed on 12 November 2026. Screens shown are from the development environment.
